Privacy Policy

Privacy policy for Video to Prompt
Oct 24, 2025

Introduction

Welcome to Video to Prompt. Your privacy is important to us. This policy explains how we collect, use, and protect your personal information when you use our service.

Information Collection and Use

We collect the following types of data to provide and improve our service:

  1. Account Information

    • What We Collect: Your name, email address, and any other information you provide when creating an account.
    • Purpose: To manage your account and provide customer support.
  2. Usage Details

    • What We Collect: Information about how you use Video to Prompt, including features accessed and usage frequency.
    • Purpose: To analyze user engagement and improve our services.
  3. Device Information

    • What We Collect: Data about the devices you use to access our service, such as device type, operating system, and browser type.
    • Purpose: To optimize our service for different devices.
  4. Cookies

    • What We Collect: Small data files placed on your device to track preferences and improve user experience.
    • Purpose: To enhance functionality and personalize your experience.
  5. Payment and Billing Information

    • What We Collect: Payment method details required for transaction processing.
    • Purpose: To facilitate billing and payment processing.

Video Content

Videos you upload are processed temporarily to generate prompts and are automatically deleted after processing is complete. We do not use your video content for model training or share it with third parties except where needed to operate the service or comply with the law.

AI Service Providers

To provide video analysis, prompt generation, image generation, and video generation features, we may send the content and instructions you submit to selected third-party AI service providers. Depending on the feature and availability, the service may use models including Google Gemini 2.5 Flash Lite, Nano Banana Pro, Seedream 4, Gemini 3 Pro Image Preview, Flux 2 Flex, Z-Image Turbo, and Seedance 2.0 Mini. We share only the data reasonably needed to provide the requested feature and do not use uploaded videos to train our own models.

Safety Screening

To protect the service, users, and payment compliance requirements, we may use automated safety screening and operational review processes to detect content that violates our Terms of Service, including sexually explicit or illegal material. Content flagged through these processes may be blocked from processing.

Data Storage and Security

We implement encryption and access controls to protect your personal information against unauthorized access, alteration, or disclosure. No method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

Information Sharing and Disclosure

We do not sell, trade, or transfer your personal information to outside parties, except:

  • To comply with legal obligations or respond to lawful requests from public authorities.
  • To protect our rights, property, or safety, or that of our users.
  • To trusted third-party partners who assist us in operating our service, subject to confidentiality agreements.

Your Data Rights

Subject to applicable law, you may ask us to:

  • Provide access to, or a copy of, the personal data associated with your account
  • Correct inaccurate or incomplete personal data
  • Delete your personal data and close your account
  • Restrict or object to certain processing where applicable

You can update your display name and profile image from Settings > Profile. For an access, correction, deletion, or account closure request, email support@video2prompt.com from your registered email address with the subject Privacy Request or Delete Account. Include your account email and a clear description of your request. We may ask you to verify your identity before acting on it.

We will acknowledge your request within five business days and generally complete it within 30 days. We may retain limited records where required for legal, tax, accounting, fraud prevention, security, payment dispute, or regulatory purposes. We will explain any applicable limitation or delay.

Changes to This Policy

We may update this privacy policy from time to time. We will notify you of changes by posting the new policy on this page. You are advised to review this policy periodically.

Contact Us

If you have any questions about this privacy policy, please contact us at:

Email: support@video2prompt.com

By using Video to Prompt, you consent to this privacy policy. Thank you for trusting us with your information.